WE SHIP GLOBAL
Shipping & Tracking
Estimated shipping time based on countries
- FAQs About Shipping Services
Shipping & Tracking
El-Cuzupa Marketing Inc. and its affiliated businesses ships its products across the globe and will need a signature from everyone above 18 years of age upon receiving of goods for security reasons. All goods belonging to El-Cuzupa Marketing Inc. will be shipped using DHL, FedEx, Purolator, UPS, China post, and other methods approved by El-Cuzupa Marketing. Orders made within business days will be delivered within one to two weeks except for unplanned delays such as the bad weather, bad transportation network etc. that the company cannot influence. Orders are only delivered on business days except for statutory holidays.
Our products will be delivered with an El-Cuzupa Marketing gift wrap or gift wrap from an authorized seller. However, some product may be larger than the gift wrap size so El-Cuzupa Marketing Inc. will use a signature bag with our trade name to deliver your order or gift wrap from our affiliate.
Upon purchase from our website, an estimated shipping cost with tax inclusive will appear on your shopping bag and the shipping cost will be added depending on your location. A notification email will be sent to you with details of your order, shipment, anticipated arrival date, etc. upon purchase.
You can include any message you intend to write on the gift during the checkout process when purchasing a gift from El-Cuzupa Marketing Inc.. Refunds will only be granted to the original purchaser for security reasons.
Every order belongs to El-Cuzupa Marketing Inc. or its affiliated businesses until full payment is received. Customers are not responsible for goods being stolen, damaged etc. prior to delivery. These responsibilities transfers automatically to customers upon successful order delivery and orders must be signed by recipient who must be at least 18 years of age.
Estimated Shipping Time based on countries
As mentioned above, El-Cuzupa Marketing ships all its products across the globe. However, some of our affiliated businesses ship national only which is stated on the sellers headline.
All shipment within Canada takes 5 to 10 business days
Shipment to United States from Canada takes approximately 7-10 business days except for express shipping that takes 2-3 business days.
Shipment to Australia, United Kingdom, Europe, Africa, Asia, etc. from Canada takes 10-15 business days
All shipments from China to other countries in world may take 30-40 days if you go with free shipping using china post.
All local shipments (shipments within a country) takes 5-10 business days depending on the country’s shipping services
It is important to know that the above shipment time is an approximation and orders may come earlier or later than expected depending on the traffic flow.
El-Cuzupa Marketing Inc. or affiliated businesses will be shipping with DHL, FedEx, Purolator, UPS, China Post, and other shipping methods approved by El-Cuzupa Marketing.
For tracking, go to the track my order page, add your tracking number and click track my order
FAQs about Shipping services
Can I get free shipping?
How long does shipping take?
Do El-Cuzupa Marketing ship internationally?
What if I’m not sure of the shipping address?
What is the best way to ship items so it does not get damaged on the way?
How do I track my order?